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Are you a Carer?

Do you look after someone?

Are you a Carer?


“A Carer is someone who provides unpaid help and support to a relative, friend, or neighbour who could not manage on their own due to illness, disability, frailty, physical impairment, mental ill health or substance misuse.”


Does this sound like you? If so, you are a Unpaid Carer.  We are interested in identifying Carers, especially those people who may be caring without help or support.  We know that Carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a Carer.


We feel that caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the Carer.  We further believe Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.


Why Unpaid Carers are vital?

Unpaid Carers provide around 96% of the Care in the community and save the NHS in Wales over £8.1 billion each year. Padarn Surgery recognises that Carers contribute a significant saving to the NHS by looking after relatives, neighbours or friends who might otherwise have to go into long term care.  Young Carers, under the age of 18 may be particularly vulnerable due to their inexperience and lack of life-skills.  Young Adult Carers, between the age of 18-25, can be the most hidden group of Carers in our society. Therefore we are committed to providing appropriate support and consideration to our patients who are Carers whatever their age.


Registering as a Carer - Benefits

If you are a Carer, please let your GP Surgery know. A Carers Registration/Referral Form is available in the surgery or by speaking to a member of our Admin Team.


Why should you register as a Carer with your GP surgery?

Registering as a Carer may help your health care team to:

  • Understand your caring responsibilities.
  • Signpost you to information, help and support, either now or in the future.
  • Share information about the person you care for (with appropriate written consent).
  • Say provide more flexible appointments that reflect your caring role.
  • Offer you an annual flu jab (free).
  • Refer you to other services or organisations that might be able to help you.  

We look forward to hearing from you.


What is a Carer's Needs Assessment?

As a Carer, you are entitled to have a Carers Needs Assessment by Social Services. It is a chance to talk about your needs as a Carer and the possible ways help could be given. It also looks at the needs of the person you care for. This could be done separately, or together, depending on the situation. There is no charge for an assessment. Every Carer is entitled to an assessment; however it is not an assessment of your ability to provide care. When you register with us as a Carer, the practice will offer you the chance of a referral.


Additional information and support

We have a dedicated Carers notice board in the waiting room with a lot of information and news of local events. Information can also be found at:  


Padarn Surgery recognises that carers contribute a significant saving to the NHS by looking after relatives, neighbours or friends who might otherwise have to go into long term care. Young carers may be particularly vulnerable due to their inexperience and lack of life-skills. This practice is committed to providing appropriate support and consideration to its patients who are carers.

The Practice holds a comprehensive list of patients who are carers and who agree to be on the register. This enables the practice to provide information on local and national support and help. We can also arrange a referral to Social Services for a carers assessment and other voluntary service agencies if required.
We know that carers often have limited time to look after their own health needs and we encourage carers to make an appointment with the Practice Nurse for a health check.
If we are able to recognise you as a carer we can ensure that you receive the appropriate consideration and support. We will aim to offer a flexible approach to consultations and to obtaining prescriptions if leaving the dependent person is difficult.

Who is a carer?

Definition of a carer

A carer is someone who looks after partners, friends, relatives or a physically/mentally disabled child or adult because of disability, chronic illness or because they are frail. The care they provide is unpaid.

What is a young carer?

Young carers are children and young people up to the age of 18, who look after someone in their family who has an illness, a disability, or is affected by mental ill-health or substance misuse. Anyone who provides care and is aged between 18 -25 is considered to be a young adult carer.
Young carers often take on practical and/or emotional caring responsibilities that would normally be expected of an adult. The tasks undertaken can vary according to the nature of the illness or disability, the level and frequency of need for care and the structure of the family as a whole.
A young carer may do practical tasks, such as cooking, housework and shopping. Many do physical and personal care, such as dressing, washing, helping with toileting needs as well as managing the family budget, collecting benefits and prescriptions. Some young carers may undertake high levels of care, whereas for others it may be frequent low levels of care. Either can impact heavily on a child or young person.

How to register as a carer

Registration forms and information about services for carers is available in the surgery, and our staff are always happy to help with any queries. Forms are also available from other voluntary organisations and on the County Council’s website. Ceredigion County Council have their own comprehensive register, and all carers are encouraged to join. Follow this link for more information: Carers Count - Count Me In!

What is a carers assessment?

Every carer is entitled to an assessment and is focused on your needs as a carer, not those of the person you are caring for. It is the ideal opportunity to talk through any issues, or help you access support and services. When you register as a carer with us, the practice will offer you the chance of a referral. The Social Services Contact Centre can be reached directly on telephone: 01545 574000, alternatively by email: More information on Carers Assessment can be found on the Council's website: Carers Assessment
A booklet to help Carers look after their own wellbeing was published in 2011 and is available for free from the Council's website: Say 'I'm Fine' ...and Mean it! 

Rights, advice, and support

Three steps to knowing your rights as a carer

Caring for an ill or disabled loved one can be tough enough without having to fight to find and access financial and practical support. That is why Carers UK has produced a new version of Looking After Someone? A guide to carers’ rights and benefits – a comprehensive guide to carers’ rights.
Here is a taster, giving the top three steps every carer should take to find out about their rights as a carer, get advice, and seek support.
1. Get a benefits check: Carer’s Allowance is the main carers’ benefit – offering a small income now and National Insurance contributions to contribute towards your State Pension if you have given up work to care. But even if you can’t get Carer’s Allowance you should make sure you get a full benefits check. Carers often end up paying for things for the person they care for – so a benefits check can also ensure that the right disability or older people’s benefits are being claimed. Other support might include council tax discounts, tax credits or help with fuel costs. For information on the financial support available, visit or ring the Carers UK Adviceline or your local Citizens Advice Bureau.
2. Check if you can get practical support: carers are entitled to a carer’s assessment from their local council which could lead to them or the person they are caring for getting social care services to help with caring. Carers might even get different kinds of help if the person who needs care refuses support, and the assessment should also let carers know about other sources of support like carers’ groups, disability and older people’s groups in the area. Contact your local council social services department for a carer’s assessment or visit for a directory of local support.
3. Make the most of the technology out there which can help: Many councils provide telehealth and telecare services – equipment which as well as monitoring the vital health signs of the person being cared for, can monitor other risks (like falls or forgetfulness). This can help carers get out of the house, get a good night’s sleep or even to juggle work and care. Carers should ask their council if they provide this, and even if they don’t carers should ask why not and encourage their council to look into it! Many carers also find carers online forums a huge source of support – Carers UK’s forum is at
For a free copy of the full guide, click on the following link: Looking after someone, or call Carers UK on 0800 808 7777

Support Services and Websites

The British Red Cross Ceredigion Carers Support Service

  • The service acts as a focal point for carers to access appropriate advice, support and relevant information.
  • Our Support Workers cover the north and south of Ceredigion offering one to one meetings and telephone support to carers.
  • We provide a programme of events which includes training and leisure opportunities.
  • Monthly support groups are held in the north and south of the county.
  • An events programme and newsletter is produced quarterly.
  • The service promotes carers’ rights, training opportunities, and information on employment and health.

The service also provides help and support to Young Adult Carers (YACS) who are between 18 and 25 and caring for a family member who has a disability, serious illness, mental health issues, or drug/alcohol related issues.

You can contact the service on 01239 615945 for more information. 

Action for Children

supports Young Carers aged between 8 and 18.  The service can
  • Provide support
  • Someone to talk to who will listen
  • Provide you with information for leisure activities
  • Speak to someone on your behalf
Call 07545 701336 for more information. 

Crossroads Mid & West Wales – Caring for Carers

provides short breaks for Carers throughout Ceredigion, Pembrokeshire and Powys and can also point you in the right direction to get other help that you might need.
Call 01970 627966 for more information.

The Carers Emergency Card scheme is another way a carer can plan for emergencies.  This is now available from Social Services, call the Contact centre on 01545 574000.

Some useful websites

Carers Wales is an organisation working for a better deal for Carers in Wales. They have a web site with useful details of financial and practical help and events.
ACE National Action for Carers and Employment is working to support the inclusion of carers in training and work.
Crossroads is a voluntary organisation that can provide respite care when you need a break. Local contact details are available on their web site or from surgery.
CareAware is a helpful website for advice about funding care for an older person.
Ceredigion Council Carers Page has comprehensive information for carers locally. The interesting Carers newsletter, JIGSAW, can be downloaded from this site.
Say 'I'm Fine!' ...and Mean it! Carers booklet is a resource for carers to help them look after themselves as well as they look after the person they care for.
Ceredigion Carers Booklist is a list of suggested books for carers that are available from local library services. The books can provide help and support for carers and cover a range of topics.
Carers Trust Wales - the largest provider of comprehensive carers support in the UK. The interactive website has very useful information and a discussion board for carers.

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